Client Project
ICT Workforce Review & Redesign
Client Need
Define ICT staffing requirements to support service delivery goals.
Our Approach
- Assessment of current staffing profile, including qualifications, length of service, specialisation etc.
- Conducted key stakeholder interviews to ascertain how well ICT services were meeting the needs of the organisation
- Analysis of future ICT staffing requirements against strategic plans and health system trends
- Review of attraction and retention strategies to address future needs.
Outcomes
- Provided key advice on ICT organisational structure and staff models for a number of Health Networks.
- Over time we have developed a comprehensive database of positions, competencies and qualifications that future clients are able to use as a valid comparator for their own organisations .
- Provide gap analysis on resource requirements for organisations against their ICT strategy – including an analysis of attraction and retention strategies.
