Client Project

Western Sydney LHD - Cerner EMR Code Upgrade

Client Need

Our client was seeking an expert team to manage and deliver an unexpected major Cerner EMR code upgrade ahead of a significant EMR program of work on a fixed schedule.

Western Sydney LHD - Cerner EMR Code Upgrade

Our Approach

Checkley started by bringing all stakeholders together to communicate the organisational vision of the upgrade and its importance to achieving the EMR program objectives.

We assembled and facilitated a multi organisational team and provided leadership and guidance across the project. Our approach included:

  • A gap analysis to identify upgrade pre-requisites and existing configuration to best practice opportunities for improvement
  • Completing business and technical analysis of current state and defining potential benefits post upgrade
  • Development of a detailed upgrade plan including resource requirements and coordinating key stakeholder organisations at local, state and vendor levels
  • Leadership of all key technical and business tasks alongside the client team, including testing and technical code review.


  • On time and on schedule upgrade completed successfully
  • EMR program of work was able to proceed as planned without delay and was able to include additional benefits including IV Medications Management which was otherwise unavailable due to previous code limitations
  • Reviewed and leveraged existing vendor contracts without adding additional expense to extract maximum value and minimise overall costs
  • Realisation of cost savings